By: Karen Kate Beltran
God has moved my life and have blessed me with so much more than
I can ask. And as expected, there will be pit stops in this journey of life. We
are given clues that detour us in which way we would go. To choose to continue
our path to God or to let it slip away. Allow me to share with you, one of the
best testimonies I have in my life. That one pit stop, I never regretted.
Last 2009, I got hired at a BPO company as a Customer Service
Consultant. Trained and be like one, in span of 2 months, I got promoted to be
a part of the Internal Help Desk and Escalations Department that deals with
higher level of concerns from customers. Yes promotion was there but greater
responsibility was at risk. One rude response to the customer and termination
will follow. Patience was the hardest virtue to exert. All-out patience and
empathy. As your customer gets irate, the more you boil down to sub-zero level
of madness. How could you possibly do that every 15-mins? Or every 3-mins? I
suffered spiritually and always blew up in anger every call I could get. I was
murmuring every shift, for the entire 1 year and a half of service. Until such
time that I surrendered all to God.
I knew I was not happy with the kind of behavior and attitude I
developed, I didn’t like my sleeping patterns, I hated customers and easily
lose my temper on them not by literally raising my voice but the way I
delivered my service was out of sarcasm. I knew that God wouldn’t want it and
neither I don’t want to continue working that way anymore.
May 3, 2011 was the day I submitted my resignation and the last
day of work was dated June 3, 2011 effectively upon the approval of the
manager. I felt happy knowing that I will be free from those 3-minute sin
and scorching temper in an 8-hr shift. I was happy being able to save up before
I leave the company. But I was equally sad and worried, were will I work
thereafter?
I always desire to be employed, and share God’s word with the
people I work with. And so, during the last month I rendered service to my
previous employer, I also applied to other companies. May 25th of 2011, was my interview at an
Oil Company. 26th, I went absent on my shift, and 27th-8:00am
Friday- was my final interview on that Oil Company. The manager did not
informed me if I got the job. I didn’t mind the other applicants as I knew that
God has a plan for me. If not there, somewhere else maybe. Then as soon as I
worked that night- I was rejected by the database realizing that I was already
separated from the company since May 25th. I didn’t show any
frustration at all, instead, I smiled to my peers and said goodbye same night.
Deep inside, my mind was questioning. So, on Saturday morning it sunk all on me
that I have no job already. I prayed for God’s will to unfold in my life. I
prayed earnestly.
God was so faithful that the HR personnel from that Oil company
called me up on a Monday 2days after the last day of work from previous
employer-informing me that I got this job.
Indeed, “He performs wonders that cannot be fathomed, miracles
that cannot be counted.” –Job 5:9
As I got regularized in 3months, made me more amazed.
John 1:16 “From the fullness of His grace we have all
received one blessing after another.”
And all I did was to God, I surrendered.
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